Can I change or cancel my order?

If you need to cancel your order or change your order, please email us at
merch@theasherhouse.com right away. We will do our best to accommodate your change. Once an order is fulfilled, we will no longer be able to make any changes. Once an order is shipped, we have no way of recalling the order or changing the delivery address.

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Ordering

How long will it take to ship my order?

Orders generally ship within 7 business days. During the holidays there may be unexpected delays. Shipping days are Monday through Friday, except for holidays. The Asher House observes all US federal holidays. Notifications and tracking information for...

Ordering

Can I track my order?

When your order is shipped, you will receive an email with a tracking number. Once you receive that tracking number, your package is ready for carrier pick-up. Tracking will begin once the carrier makes the initial...