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FAQs
Find some quick answers about The Asher House and our mission, organization and our four-legged friends.
International orders generally arrive within 10-21 business days after shipping. During peak seasons, there are generally delays. International packages are considered delayed if they have not been received within 40 days.
Special note for international orders:
All shipping rates are based on weight of the item as well as destination zip code. Import duties, taxes, charges, and/or Value-Added Taxes (VAT) (customs fees) are not included in the item price or shipping cost of your order. These charges are the buyer's responsibility. These fees are calculated at the shipping destination and must be paid upon delivery. Fees will vary, depending on the destination country. Please check with your customs office to determine what these additional costs will be prior to placing your order.
merch@theasherhouse.com right away. We will do our best to accommodate your change. Once an order is fulfilled, we will no longer be able to make any changes. Once an order is shipped, we have no way of recalling the order or changing the delivery address.
Width: Measured across the garment one inch below the armholes.
Length: Measured from neck trim down to the bottom of the garment.
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